DTOUR - >>> help

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COMMON HELP TOPICS

Below find some common help topics that will help to make your stay more enjoyable.

I get an error message
How do I contact dtour with complaints or suggestions?
Getting help with the MESSAGE BOARDS
Forgotten your password?
Problems with MESSENGER

1. I GET AN ERROR MESSAGE:

Ocassionally due to problems with the network there are times when an error message appears. If the problem persists email admin@dtour.com.au with a copy of the error message and the area you were trying to access.

2. HOW DO I CONTACT DTOUR WITH COMPLAINTS OR SUGGESTIONS?

If you need to contact dtour to give general feedback you can email feedback@dtour.com.au or to complain about a problem you are having admin@dtour.com.au
or you can write to us at:

dtour
PO Box 1374
Campbelltown NSW 2560
AUSTRALIA

3. GETTING HELP WITH THE MESSAGE BOARDS

The MESSAGE BOARDS are a great place to share your thoughts, ideas and discuss topics on life, faith, ministry, spirituality or whatever you wish to talk about. Have a look through the messages already posted under a topic - you can either reply to one of these or post your own message. If you get stuck send us an email admin@dtour.com.au and we will endeavour pull you free :)

4. FORGOTTEN YOUR PASSWORD?

No problem. We offer two ways to retrieve your password.
Just enter your Login ID or Email address and your password will be emailed to you. Get password HERE

5. PROBLEMS WITH MESSENGER

The MESSENGER works like any other real-time messaging software but is only available to members of the community, This ensures that your privacy and safety is maintained. No spamming occurs and no offensive emails.

Add members to your list by typing in their User Id and they will add you to their buddy list or decline you. When they connect online open MESSENGER and then click on the speech bubble next to their User Id then type away.

You need to be logged into the community to access MESSENGER. If you encounter any problems email admin@dtour.com.au If you encounter any abuse of MESSENGER please contact Malcolm immediately.

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